Privacy Policy
This Privacy Policy explains how EntertainTech Solutions LLC collects, uses, stores, and protects information when you use Travel Guide AI. This page is intended to clearly describe the data practices relevant to Apple App Review and to our users.
1. Who we are
Travel Guide AI is operated by EntertainTech Solutions LLC. If you have privacy questions or requests, you can contact us at support@blowy.tech.
2. Information we collect
- Photos or camera input that you choose to submit for landmark and object identification.
- Optional location information, including GPS coordinates and photo metadata location, if you grant permission or if your selected photo already contains location metadata.
- Basic technical diagnostics, crash data, and device-level information needed to maintain stability and performance.
- Support information that you voluntarily send to us by email.
- Subscription and purchase status processed by Apple through the App Store.
3. How we use information
- To identify landmarks, monuments, and places from user-submitted photos.
- To improve recognition accuracy by using optional GPS coordinates only to help match the photographed object or place.
- To provide AI travel features such as place information, guided content, and route suggestions inside the app.
- To operate the service, maintain security, resolve support issues, and improve reliability.
- To manage subscriptions, restore purchases, and maintain app functionality.
4. Camera, photos, and location
Camera, photo library, and location permissions are optional and are only used to support features that you explicitly request.
- Camera access is used so you can capture a place or object for identification.
- Photo library access is used so you can choose an image for identification.
- Location or photo GPS metadata is used only to improve identification of photographed objects and places.
We do not use GPS location for advertising, user profiling, background tracking, or selling data.
5. Storage and retention
Data processed by Travel Guide AI is stored on servers controlled by EntertainTech Solutions LLC. We retain information only for as long as needed to provide the service, support users, maintain security, comply with legal obligations, or resolve disputes.
6. Sharing of information
We do not sell your personal information. We do not disclose your photos, GPS location, or identification requests to advertisers, data brokers, or unrelated third parties.
As a general rule, data used by Travel Guide AI is stored on our own servers and is not shared with third parties except where technically necessary to operate Apple platform services, comply with the law, or process App Store purchases.
7. Apple and App Store data
Payments, subscriptions, and purchase restoration are handled through Apple. We do not receive your full payment card information. Apple may process personal data according to its own privacy terms and App Store policies.
8. Your choices and rights
- You can revoke camera, photo, or location permissions in your device settings.
- You can request access, correction, or deletion of your personal data where applicable by contacting us.
- You can delete the app at any time.
9. Children’s privacy
Travel Guide AI is not intended for children under 13, and we do not knowingly collect personal data from children under 13.
10. Security
We use reasonable technical and organizational measures to protect data. No system is completely secure, but we work to safeguard information and limit unnecessary access.
11. Changes to this policy
We may update this Privacy Policy from time to time. Material updates will be reflected by changing the “Last updated” date on this page.
12. Contact us
If you have any questions about this Privacy Policy or want to submit a privacy request, contact us at support@blowy.tech.