Support

Write to us at support@blowy.tech. In the app, Settings → Contact Us opens an email to the same address with your app user ID and version filled in, which helps us find your purchase. Tell us what you were doing and what you saw; a screenshot helps.

Subscription

How do I restore my purchase?

Sign in to the App Store with the Apple ID that paid. In Woodmade, open the Premium screen (for example Settings → Go Premium) and tap Restore. A new iPhone or a reinstall needs this once.

How do I cancel or change my subscription?

On your iPhone, go to Settings → your name → Subscriptions → Woodmade. Cancel at least 24 hours before the current period ends to avoid the next charge; you keep Premium until the end of the period. Deleting the app does not cancel a subscription.

How does the free trial work?

Woodmade Premium is yearly. You can start with 3 days free, or pay $0.99 for the first month. If you don't cancel at least 24 hours before the trial or the first month ends, the yearly price shown on the Premium screen is charged to your Apple ID and the subscription renews every year. Leave Remind me before the trial ends on and allow notifications, and your iPhone will remind you a day before the trial ends.

Can I get a refund?

Apple handles all App Store payments and refunds, at reportaproblem.apple.com. We can't issue refunds ourselves.

Using the app

Why are sizes in inches (or in metric)?

Woodmade follows your iPhone's region: inches in the US, metric where the region uses it. To switch, go to Settings → General → Language & Region → Measurement System on your iPhone.

The in-your-room view doesn't start

• It needs an iPhone or iPad with a camera that supports Apple's AR (ARKit).
• Woodmade needs camera access: Settings → Woodmade → Camera.
• Give it good light and a floor with some texture. Move your iPhone slowly until the floor is found.
• Measurements in the camera view are approximate. Check with a tape measure before you cut.

Why can't I change some sizes on a chair or bench?

Chairs, stools and benches are published only after our woodworker has built and load-tested them, and the dimensions that carry the load are locked. Build them as drawn, with the same materials, joinery and thickness. See the safety section of the Terms of Use.

Are the lumber prices exact?

No, they are estimates to help you plan. Prices vary by store, region and date.

Your data

Do I need an account?

No. Woodmade has no sign-up or login and never asks for your name or email. The camera view is processed on your iPhone, and nothing it sees is uploaded. What analytics and our subscription provider record is listed in the Privacy Policy.

How do I delete my data?

Deleting the app removes everything stored on your iPhone. To delete what our providers hold for your device, email us, ideally from Settings → Contact Us so that your app user ID is included. Details are in the Privacy Policy.